Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Contact

Regarding your order: Our first means of contact, should we need to reach you, is email; please make sure the address we have on file is valid. Also be sure to add us to your address book so that important emails will reach you. Should your shipment be delayed for any reason, we will attempt to contact you immediately. However, we may not make a second attempt to contact you should your information be inaccurate or our emails returned as "Undeliverable". Correspondence regarding orders and shipment will come from info@everythingcello.com.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Shipping Policies

All shipping charges are estimated. Actual shipping charges may vary. (This mainly applies to international shipments and irregular U.S. addresses.)

All orders in stock are typically shipped within 1 business day. You will be notified immediately if your order cannot ship on time, or if any items on your order are not currently in stock. No packages are shipped from our facility on week-ends. Holiday shipping schedules are usually posted on the homepage in advance.

Please note: Our first means of contact, should we need to reach you, is email; please make sure the address we have on file is valid. We may not make a second attempt to contact you should your information be inaccurate.

We reserve the right to adjust your order in the case that an invalid or unusable shipping method has been selected. A price adjustment may be made in this case, to accommodate the adjustment of the ship method. If no adjustment is necessary we will always honor the original order total. If you have special delivery needs or preferences, be sure to state them in the Special Instructions field at checkout. We will always notify you of any adjustments made to your order, and make records available to you for explanation of the necessary adjustments.

UPS Schedules: When selecting your UPS shipment option, remember that the day of shipment counts only for billing. The FOLLOWING day counts as the first moving day of your shipment.

Thus a package shipped via UPS 3 Day Select, leaving our store on Monday, will be delivered to you on Thursday. Monday is the billing day, Tuesday is the first moving day, and Thursday is the third moving day and the first delivery day. UPS usually makes up to 3 attempts to deliver your package and will leave a brown and yellow "info-notice" on your door if they miss you.

UPS packages will not be delivered to your destination on the week-ends regardless if faster shipping methods were chosen. Saturday delivery is available in some areas for 2nd and Next Day Air shipments. There is an additional fee from UPS for requests for Saturday delivery. If you need to request this service, place your order first and then call us to assure your delivery is setup accurately.

UPS Ground can take 2-6 days, depending on your location.

GENERAL SHIPPING NOTES: To avoid delays in receiving your order, please make sure to include your FULL SHIPPING ADDRESS.

Street Addresses - Please make sure to enter your complete address including directional abbreviations such as N, S, E, W, and street descriptions such as Dr, Ln, Cir, etc.
Apartment Addresses - In addition to your street address, don't forget apartment (APT) or building (BLDG) numbers if applicable.
Business Addresses - In addition to your street address, don't forget suite (STE) or floor (FLR) numbers if applicable.

Please include a phone number with your order in case we or the shipping company have any questions about your delivery address. If applicable, provide both a daytime and evening phone number so that we can contact you quickly to resolve any questions that may arise.

INTERNATIONAL SHIPPING METHODS

International Airmail - Please select your country from the drop down list on the shipping checkout page. If your country is not listed, select ALL OTHER COUNTRIES.

Displayed shipping fees include tracking and insurance to most countries. US postal service retains the right to deny insurance to countries with high loss or fraud ratings.*

*USPS Flat Rate International Shipping does not include insurance or tracking. To upgrade to Priority Mail International (with track & insure) leave us a note at checkout and we'll be in touch as soon as possible.

Packages are shipped via USPS International Airmail - The calculated price includes all documentation fees in the US.
PLEASE NOTE: The quoted shipping price DOES NOT include any taxes that may be levied in your country [commonly referred to as a value added tax (VAT)]. If you have not ordered from the US before, you might want to check with your local post office or customs house for fees that may apply. Average shipping time is 7-21 business days. Shipping time is affected by destination and customs clearance.

UPS customers, refer to the map below for estimated time in transit information. This map is provided by UPS as is, and does not represent any guarantee of delivery times.